Shipping

Where do you ship?
Worldwide, free of charge, on every order.

How long does delivery take?
Orders are processed within 1–3 business days. Delivery typically takes 8–15 business days depending on your country. You'll receive a tracking number by email as soon as your order ships.

Can I track my order?
Yes — every order includes tracking. If your tracking hasn't updated for more than 5 days, contact us and we'll investigate with the carrier.

Returns & guarantee

What if I don't like the product?
You have 30 days from delivery to request a refund — no lengthy justifications needed. See our Returns policy for the process.

What if my item arrives damaged?
Send us a photo within 7 days of delivery and we'll ship a replacement or refund you — your choice.

Products

Are your devices safe?
Our devices are selected from manufacturers meeting CE/FCC standards. That said, always read the included manual, respect session times, and consult a doctor if you have a medical condition, are pregnant, or take photosensitizing medication (for light-therapy devices).

Do the results really work?
At-home wellness devices reward consistency. Our product pages give honest timelines — typically 3–4 weeks of regular use for visible skincare results. Anyone promising overnight miracles is lying to you.

Payment

Is payment secure?
Yes — payments are processed through encrypted, PCI-compliant providers. We never see or store your card details.

Which currencies do you accept?
Prices are displayed in your local currency at checkout where supported.

Still have a question? Contact us — we answer within 24 hours.